Instability in Generative AI Features Wednesday 27th May 2026 15:04:00


We are currently experiencing instability in the generative AI features of the AEVO platform due to an ongoing incident affecting the OpenAI API, which powers our AI engine. OpenAI is reporting elevated latency and errors on their API, which may impact the usage or availability of our AI-powered functionalities from AEVO Start Package. We are closely monitoring the situation with the provider and will update as soon as more information is available.

Resolved

All impacted services have now fully recovered.

Wed, May 27, 2026, 05:06 PM

OpenAI has applied mitigation measures to address the elevated latency and errors affecting their API. Performance is still degraded, but recovery is being monitored by OpenAI. Some generative AI features on the AEVO platform may still experience intermittent instability as the recovery progresses.

We continue to monitor the situation closely and will provide further updates as available.